Delete your account and data
Roomscore is made by Fluentjoy, Inc.
Delete your account in the app
Open Settings → Account → Delete account and confirm. Roomscore removes your cloud-saved room records and their private images, then requests deletion of your sign-in account.
Request deletion without the app
Email support@fluentjoy.com from the email address on your Roomscore account. We will delete your Roomscore account and account data within 30 days.
Data deleted
- Your account email and sign-in data held by Clerk.
- Your cloud-saved rooms, including room names and details, original photos, generated images, scores, and saved design information in Roomscore’s database and private storage.
In-app deletion removes cloud-saved room data before requesting account deletion. Older rooms stored only on your device and copies you exported to Photos are not removed; delete those separately from the device.
Data that may remain
- Usage and allowance records: Roomscore keeps pseudonymous app or installation identifiers, including a one-way hash of the Android ID when available, allowance state, generation or score event type, purchase source, and timestamps to enforce limits and protect the service. The raw Android ID is not stored. These records do not contain your account email or room photos. The current server has no automatic expiry for them.
- Segmentation-mask cache: Derived SAM 3 mask pixels and a photo-content hash are held in private storage under a hashed installation identifier so Roomscore can reuse masks without sending the same photo for segmentation again. The cache does not contain the original photo. The current server does not automatically expire or remove these cache files when an account is deleted.
- Temporary generation records: Job status, request details, evaluation metadata, and temporary image files are retained while a generation runs. Source images are removed after processing; completed job records and unclaimed result or diagnostic images are automatically cleaned up after 24 hours.
- Apple DeviceCheck allowance bits: On supported Apple devices, Apple retains the two-bit free-generation state used to preserve the allowance after reinstall. Roomscore does not store the DeviceCheck token or control Apple’s retention period.
- Purchase records: Apple, Google Play, and RevenueCat keep purchase and subscription records under their own policies. Roomscore does not store payment-card details. Account deletion does not cancel a subscription; cancel it in your Apple App Store account or Google Play account.
Photos already sent to OpenAI or fal.ai for a requested feature are handled under those providers’ own terms and retention policies; deleting a Roomscore account cannot remove records they retain.
Delete some or all room data without deleting your account
Delete one saved room
Open My Board, select the room, tap Remove from gallery, and confirm. The room is labeled SAVED ON THIS DEVICE or SAVED TO ACCOUNT. Removing it deletes that room’s saved original photo, generated makeover image (and any saved version images on the device), score, and room progress from the device or account storage where it was saved. Copies you exported to your device’s Photos library are not removed.
Remove all device-only saved rooms
Roomscore currently has no bulk-remove control. To remove all device-only saved-room data, repeat the steps above for every My Board room labeled SAVED ON THIS DEVICE. This leaves rooms labeled SAVED TO ACCOUNT, your account and sign-in email, app settings, and subscription unchanged. It also does not remove Photos exports or device backups.
Request deletion of specific data by email
Email support@fluentjoy.com from the email address on your account. Identify the room or specific data you want removed and say that you want to keep your account open. We will delete the requested Roomscore data within 30 days without closing your account.
What stays when you delete only some data
- For a room or other non-account-data request, your account and sign-in email stay active, and any rooms or data not named in the request remain saved.
- Removing device-only rooms does not remove account-saved rooms; removing account-saved rooms does not remove device-only rooms.
- Subscription and purchase records, pseudonymous usage and allowance records, segmentation-mask cache files, DeviceCheck bits, and provider-held records remain as described above. A room deletion does not cancel a subscription.
- Copies exported to Photos or stored outside the specific Roomscore location named in the request remain.
For more information, read the Roomscore Privacy Policy.